[Owasp-leaders] Barracuda

Frank Catucci frank.catucci at owasp.org
Wed Feb 13 17:18:25 UTC 2019

Matt, et al.,

Can we (OWASP leaders, project leaders, etc.) not have a modern email
server implemented to run @owasp.org email? Is that not a reasonable ask of
OWASP and OWASP staff? Am I missing something here? This sounds like a very
reasonable and actionable request to me...



On Tue, Feb 12, 2019 at 4:35 PM Matt Tesauro <matt.tesauro at owasp.org> wrote:

> On Tue, Feb 12, 2019 at 4:03 AM Dirk Wetter <dirk at owasp.org> wrote:
>> Hi all / Matt,
>> short update, see below. This time our germany list seems unknown.
> All of the lists were unknown for some time starting last night (GMT -6) -
> not just "our germany list".  The server that hosts mailman went down in a
> spectacular fashion.  It took a while to get it back up but it's running
> again.  Items which complicated things:
>    - that server's been running on the same VM since 2013
>    - it's running an EOL/EOS OS (Ubuntu 10.04 - a 9 year old OS)
>    - Rack's support does not cover Mailman and we're running an out of
>    date version that is a major release behind current (2.x vs 3.x)
>    - technically, Rack's support doesn't cover EOL/EOS OS'es but they
>    still helped us get back online
>    - the OS is so old, Rack's monitoring and backup agents are no longer
>    supported nor run on the OS
>    - the VM configuration and type used for that host is no longer
>    offered by Rackspace causing complications which both caused the initial
>    outage and complicated the restoring the server
>    - since monitoring is no longer supported for that server, no alerts
>    were sent when it went down
>    - since the back agent can no longer run on a server that old, the
>    most recent file-level backup is from July 17, 2017
>    - Full VM image backups were still in place and working.  However,
>    restoring those backups to different type and configuration of VM caused
>    issues that took working with Rack's support team to get resolved.
> Even with all those strikes against it, it's up and running again.  Not
> too bad to have one (regrettably long) outage in 6 years.
> Props to the several people on Rack's support team that helped me get the
> Mailman VM back up and running as they were able to do the 'behind the
> cloud'' work required to get the VM working again.
> The system you seem to love to hate, Barracuda, spooled all the inbound
> email and that is flowing again.  Once the retry period is over and that
> spool is empty, things should return to normal. For a while, delivery of
> emails that came in during the outage may be delayed a bit.  Barracuda,
> BTW, is also unlicensed and continues to work without any agreement in
> place.  Thanks to Barracuda for now cutting us off.
> I also added a block volume to that VM to allow for a file-level backup
> workaround as an interim solution while we wind down Mailman and retire it
> this year.
> When do we get a reliable mail delivery system for our lists?
> Have you considered switching to Google Groups?  I'm pretty sure that
> Google has a slightly larger IT staff and budget than OWASP does.  There's
> also discourse.owasp.org which is a SaaS alternative we have in place as
> well.  Or you could try the OWASP Slack instance too.
> Thanks again for all your patience and understanding.
> Cheers!
> -- Matt Tesauro
>> Dirk
>> -------- Forwarded Message --------
>> Subject:        Delivery Status Notification (Failure)
>> Date:   Tue, 12 Feb 2019 01:13:15 -0800 (PST)
>> From:   Mail Delivery Subsystem <mailer-daemon at googlemail.com>
>> To:     dirk at owasp.org
>> Error Icon
>>     Address not found
>> Your message wasn't delivered to *owasp-germany at lists.owasp.org* because
>> the address couldn't
>> be found, or is unable to receive mail.
>> The response from the remote server was:
>> 550 permanent failure for one or more recipients (
>> owasp-germany at lists.owasp.org:550 5.1.1
>> <owasp-germany at lists.owasp.org>... User unknown)
>> Attached Message Part
>> Reporting-MTA: dns; googlemail.com
>> Received-From-MTA: dns; dirk at owasp.org
>> Arrival-Date: Tue, 12 Feb 2019 01:13:12 -0800 (PST)
>> X-Original-Message-ID: <2326a30c-8ecb-5ea2-65d6-87b549c23f6a at owasp.org>
>> Final-Recipient: rfc822; owasp-germany at lists.owasp.org
>> Action: failed
>> Status: 5.0.0
>> Remote-MTA: dns; d15006a.ess.barracudanetworks.com. (, the
>>  server for the domain lists.owasp.org.)
>> Diagnostic-Code: smtp; 550 permanent failure for one or more recipients
>> (owasp-germany at lists.owasp.org:550 5.1.1 <owasp-germany at lists.owasp.org>...
>> User unknown)
>> Last-Attempt-Date: Tue, 12 Feb 2019 01:13:15 -0800 (PST)
>> --
>> OWASP Volunteer
>> Send me encrypted mails (Key ID 0xD0A74569)
>> @drwetter
>> _______________________________________________
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