[Owasp-leaders] New Reimbursement Procedure,

OWASP LOS ANGELES richard.greenberg at owasp.org
Fri Sep 1 20:59:17 UTC 2017

Fantastic improvement. Much appreciated!

Richard Greenberg, CISSP
President, OWASP Los Angeles,
ISSA Honor Roll and Fellow
President, ISSA Los Angeles,
LinkedIn:  http://www.linkedin.com/in/richardagreenberg
(424) 307-4440

On Aug 29, 2017 11:45 PM, "Tiffany Long" <tiffany.long at owasp.org> wrote:

> Dear Leaders,
> As you may have read in the August Connector, the staff has been reviewing
> our procedures and trying to make significant improvements to the every day
> processes that are too cumbersome or too opaque.  One of the major systems
> that has not worked well recently is the reimbursement system. Many of the
> flaws in the previous system were were hidden through the diligent work of
> our accounts person.
> OWASP’s growth over the past decade has been phenomenal! We we have grown
> from an idea to over 40,000 participating members, 2,000 paid or honorary
> members, and a staff of 6. As an organization we have prioritized support
> for volunteer-led priorities and experimentation in our dynamic community.
> This means that staff has created a lattice of support procedures for
> small, experimental activities that rapidly became a mainstay of OWASP. As
> our needs or size changed, these procedures either remained the same or
> underwent repeated limited revision.
> Some of these processes were perfect for OWASP 5 or even 2 years ago, but
> now need to be made more robust to support their exponentially larger
> loads. During 2017 and 2018 the staff will be focusing on improving these
> basic processes to increase speed, transparency and ease for our volunteers
> One example of this is the OWASP reimbursement system. Currently all
> reimbursements go through tata forms into a black hole until paid. The only
> way for a submitter to check on the progress of their reimbursement is by
> repeatedly emailing staff member. Furthermore, in many cases that staff
> member must repeatedly email accounting to get an update as well. Worse,
> previous, workflows were not identical across all OWASP activities. All of
> this led to confusion and inefficiency.
> The OWASP Staff has created a new reimbursement system that will utilize
> Jira to make sure that all reimbursements go through the appropriate
> workflow and that the submitter can see where their reimbursement is in the
> process at any time. All reimbursement communications will be in the same
> place to facilitate swift repayment. This reimbursement system will be
> launched in the coming month and there are no changes to the current
> funding rules. You can read more
> <https://tracking.cirrusinsight.com/5cf0df8a-2e58-44fe-8281-870253810952/owasp-org-index-php-reimbursements-for-submitters> about
> how it will work complete with examples on the OWASP Wiki.
> Best,
> Tiffany Long
> Community Manager
> _______________________________________________
> OWASP-Leaders mailing list
> OWASP-Leaders at lists.owasp.org
> https://lists.owasp.org/mailman/listinfo/owasp-leaders
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