[Owasp-leaders] New Reimbursement Procedure,

Bev Corwin bev.corwin at owasp.org
Thu Aug 31 05:40:47 UTC 2017

Great news, happy to hear that there is a concerted effort for
improvements. Godspeed & Brava!


On Thu, Aug 31, 2017 at 1:29 AM, Tiffany Long <tiffany.long at owasp.org>

> Vaibhav, I agree that internationalization would be particularly handy.
> We will be looking at this for several aspects of OWASP.  :)
> Tiffany Long
> Community Manager
> On Wed, Aug 30, 2017 at 10:20 PM, Vaibhav Gupta <vaibhav.gupta at owasp.org>
> wrote:
>> This looks great, Tiffany! Kudos to the team :-)
>> As a side suggestion, It would be nice if we can also figure out a
>> disbursement process for reimbursements with non-USD figures.
>> Thanks
>> Vaibhav
>> twitter.com/VaibhavGupta_1
>> On Wed, Aug 30, 2017 at 12:13 PM, Tiffany Long <tiffany.long at owasp.org>
>> wrote:
>>> Dear Leaders,
>>> As you may have read in the August Connector, the staff has been
>>> reviewing our procedures and trying to make significant improvements to the
>>> every day processes that are too cumbersome or too opaque.  One of the
>>> major systems that has not worked well recently is the reimbursement
>>> system. Many of the flaws in the previous system were were hidden through
>>> the diligent work of our accounts person.
>>> OWASP’s growth over the past decade has been phenomenal! We we have
>>> grown from an idea to over 40,000 participating members, 2,000 paid or
>>> honorary members, and a staff of 6. As an organization we have prioritized
>>> support for volunteer-led priorities and experimentation in our dynamic
>>> community. This means that staff has created a lattice of support
>>> procedures for small, experimental activities that rapidly became a
>>> mainstay of OWASP. As our needs or size changed, these procedures either
>>> remained the same or underwent repeated limited revision.
>>> Some of these processes were perfect for OWASP 5 or even 2 years ago,
>>> but now need to be made more robust to support their exponentially larger
>>> loads. During 2017 and 2018 the staff will be focusing on improving these
>>> basic processes to increase speed, transparency and ease for our volunteers
>>> One example of this is the OWASP reimbursement system. Currently all
>>> reimbursements go through tata forms into a black hole until paid. The only
>>> way for a submitter to check on the progress of their reimbursement is by
>>> repeatedly emailing staff member. Furthermore, in many cases that staff
>>> member must repeatedly email accounting to get an update as well. Worse,
>>> previous, workflows were not identical across all OWASP activities. All of
>>> this led to confusion and inefficiency.
>>> The OWASP Staff has created a new reimbursement system that will utilize
>>> Jira to make sure that all reimbursements go through the appropriate
>>> workflow and that the submitter can see where their reimbursement is in the
>>> process at any time. All reimbursement communications will be in the same
>>> place to facilitate swift repayment. This reimbursement system will be
>>> launched in the coming month and there are no changes to the current
>>> funding rules. You can read more
>>> <https://tracking.cirrusinsight.com/5cf0df8a-2e58-44fe-8281-870253810952/owasp-org-index-php-reimbursements-for-submitters> about
>>> how it will work complete with examples on the OWASP Wiki.
>>> Best,
>>> Tiffany Long
>>> Community Manager
>>> _______________________________________________
>>> OWASP-Leaders mailing list
>>> OWASP-Leaders at lists.owasp.org
>>> https://lists.owasp.org/mailman/listinfo/owasp-leaders
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