[Owasp-leaders] New Reimbursement Procedure,

Tiffany Long tiffany.long at owasp.org
Thu Aug 31 05:29:01 UTC 2017

Vaibhav, I agree that internationalization would be particularly handy.  We
will be looking at this for several aspects of OWASP.  :)

Tiffany Long
Community Manager

On Wed, Aug 30, 2017 at 10:20 PM, Vaibhav Gupta <vaibhav.gupta at owasp.org>

> This looks great, Tiffany! Kudos to the team :-)
> As a side suggestion, It would be nice if we can also figure out a
> disbursement process for reimbursements with non-USD figures.
> Thanks
> Vaibhav
> twitter.com/VaibhavGupta_1
> On Wed, Aug 30, 2017 at 12:13 PM, Tiffany Long <tiffany.long at owasp.org>
> wrote:
>> Dear Leaders,
>> As you may have read in the August Connector, the staff has been
>> reviewing our procedures and trying to make significant improvements to the
>> every day processes that are too cumbersome or too opaque.  One of the
>> major systems that has not worked well recently is the reimbursement
>> system. Many of the flaws in the previous system were were hidden through
>> the diligent work of our accounts person.
>> OWASP’s growth over the past decade has been phenomenal! We we have grown
>> from an idea to over 40,000 participating members, 2,000 paid or honorary
>> members, and a staff of 6. As an organization we have prioritized support
>> for volunteer-led priorities and experimentation in our dynamic community.
>> This means that staff has created a lattice of support procedures for
>> small, experimental activities that rapidly became a mainstay of OWASP. As
>> our needs or size changed, these procedures either remained the same or
>> underwent repeated limited revision.
>> Some of these processes were perfect for OWASP 5 or even 2 years ago, but
>> now need to be made more robust to support their exponentially larger
>> loads. During 2017 and 2018 the staff will be focusing on improving these
>> basic processes to increase speed, transparency and ease for our volunteers
>> One example of this is the OWASP reimbursement system. Currently all
>> reimbursements go through tata forms into a black hole until paid. The only
>> way for a submitter to check on the progress of their reimbursement is by
>> repeatedly emailing staff member. Furthermore, in many cases that staff
>> member must repeatedly email accounting to get an update as well. Worse,
>> previous, workflows were not identical across all OWASP activities. All of
>> this led to confusion and inefficiency.
>> The OWASP Staff has created a new reimbursement system that will utilize
>> Jira to make sure that all reimbursements go through the appropriate
>> workflow and that the submitter can see where their reimbursement is in the
>> process at any time. All reimbursement communications will be in the same
>> place to facilitate swift repayment. This reimbursement system will be
>> launched in the coming month and there are no changes to the current
>> funding rules. You can read more
>> <https://tracking.cirrusinsight.com/5cf0df8a-2e58-44fe-8281-870253810952/owasp-org-index-php-reimbursements-for-submitters> about
>> how it will work complete with examples on the OWASP Wiki.
>> Best,
>> Tiffany Long
>> Community Manager
>> _______________________________________________
>> OWASP-Leaders mailing list
>> OWASP-Leaders at lists.owasp.org
>> https://lists.owasp.org/mailman/listinfo/owasp-leaders
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