[Owasp-leaders] Greetings from your new Community Manager

Eoin Keary eoin.keary at owasp.org
Tue Mar 25 23:43:21 UTC 2014

Welcome onboard!

Eoin Keary
Owasp Global Board
+353 87 977 2988

On 25 Mar 2014, at 21:03, GK Southwick <genevieve.southwick at owasp.org> wrote:

> Good afternoon, good evening or good morning, depending on your little corner of the world,
> My name is Genevieve "GK" Southwick and I've been hired by the OWASP Foundation to be your new Community Manager. I'll be taking over the portion of the duties that are currently divided between Samantha, Kate and Sarah, to give them the ability to focus more on their primary tasks. Some of you have seen Sarah's post, introducing me to the OWASP community last week. Some of you have already given me a warm welcome and for that, I thank you. To the rest of you, Hello!
> I spent most of last week familiarizing myself with the OWASP mission and goals, as well as our literature, webpages and the systems we currently have in place for Project and Chapter management. At this point, I'm feeling rather confident that I'm able to step more fully into my role and relieve the other Staff members of what are now my duties. My position here is many-fold, but for the purposes of this email, I'd like to focus on a few simple points.
> Regardless of who your Foundation contact has been in the past, please update your records to reflect that I will now be your primary Point of Contact. I can be reached at <gksouthwick at owasp.org> If you would feel more comfortable cc'ing your former contact for the first few conversations, until we get more familiar and comfortable with one another, I totally understand and support this compromise. And of course, you should still utilize the contact us form or support at owasp.org, so that we can track requests.
> One of my first orders of business will be to update the Chapter Leader's Handbook. I would greatly appreciate your input on this. Once we've established through this email thread, those of you who want to be involved in the update project, I will create a breakout group, so that we can take the conversation to a private channel. I also have plans to establish Chapter Leader workshops at both AppSecEU and AppSecUSA, so that we might brainstorm on this in person.
> Rolling over to SalesForce Member Nation Community Portal - In the next few weeks, we'll be rolling out our new Forum initiative and slowly pull away from using mailing lists as our primary communication. When this announcement is formally made, we'll be asking those of you who have not already created accounts on that system to do so and to join various forums attached to your current projects, as well as a Chapter Leader group. We will provide archives of the mailing lists in the Forums themselves, so you can easily reference prior threads at any time.
> Chapter/member disputes. One of my many hats here at OWASP is mediation. If an issue arises in your Chapter, that you feel needs to be brought to the attention of the Foundation, please bring it to me first. I should, by default, be informed of any issues that require the attention of anyone outside of your immediate chapter, so that I may assist with intervention and determine if it needs to be escalated further up the chain of command. If I am unable to mediate to the satisfaction of all parties involved, I will gladly assist in bringing the matter to the Board of Directors and step out of the process, so that they can make the case determination.
> I believe that covers the basics. As I get to know each of you, I hope that together, we can develop a communication system that works for all of us. I look forward to working with all of our Chapter Leaders and believe that together, we can make OWASP a stronger, more vibrant community than it already is.
> My best, always,
> -= GK Southwick
> Community Manager
> OWASP Foundation
> gksouthwick at owasp.org
> +01.415.742.2342
> _______________________________________________
> OWASP-Leaders mailing list
> OWASP-Leaders at lists.owasp.org
> https://lists.owasp.org/mailman/listinfo/owasp-leaders
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