[Owasp-board] PROPOSAL: Survey the OWASP Community Regarding OWASP Staff

Josh Sokol josh.sokol at owasp.org
Wed May 7 13:36:37 UTC 2014

Recently, I've spent some time thinking about the different ways that we
can use objective metrics in order to get valuable insight into how
effectively the OWASP Foundation is serving the members of our community.
I believe that staying closely engaged with these key stakeholders of OWASP
is crucial to our success in delivering on our goal to make application
security more visible.  Since OWASP Foundation staff are those hired to
maintain the relationship with our community, I feel that it is extremely
important that we maintain an accurate window into their effectiveness in
their roles and their professionalism in dealing with the community.  As
such, I would like to propose that we survey the community in order to get
an introspective on the effectiveness of all OWASP Foundation staff
members.  It should be made clear that is not a gripe session or an attempt
to punish, but rather, an effort to gain insight into how our staff is
doing with interactions with our community.  I think that the poll should
cover each member of the staff and first ask the question "Have you had
recent (last year?  6 months?) interactions with X in their role as X?"  If
the answer is "Yes", then there should be additional questions to rate them
on the following values:

   - Are they capable of handling their respective duties (point to roles)?
   - Do they conduct themselves in a professional manner?
   - Are they willing to accept constructive feedback and make appropriate

Rate them on a 1-5 scale.  Maybe a free-form "Additional feedback" would be
good as well.  It should be anonymous.  Are there other questions that
would add value to this process?  I haven't fully flushed out the idea (all
of the questions, the rating scale, etc), but what do you think of the

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