[Owasp-board] Communication with Operations Team

Michael Coates michael.coates at owasp.org
Thu Jan 24 04:25:34 UTC 2013


We have a limited number of operations staff who are doing a variety of
great things and working ridiculously hard. In addition to their limited
bandwidth we have an added challenge of all being remote from each other.

I'd like to ask two requests from our board:
1. Read the information that the operation team creates. This includes the
director's reports created for each board meeting and the weekly digest
reports.  The goal of these documents are succinct and clear communication.

2. We, as a a board, should figure out a relatively streamlined method of
communication with our operations team. Some people like phone calls,
others want face to face, some like emails, some like reports - if we do
them all, then our operations team will spend a huge amount of time
repeating the same information in different forms. Let's not waste that
time and instead let them use the time to achieve more great work.

The idea we discussed during last month's board call was to leverage the
weekly digest reports within google docs. Let's give that a fair chance. We
didn't get much response last week.

Again, the overall goal is efficiency and good communication. We need to do
our part.

Michael Coates | OWASP | @_mwc
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