[Owasp-board] Member Nation Portal

Dave Wichers dave.wichers at owasp.org
Fri Dec 13 18:37:50 UTC 2013

I looked at the costs, and talked to the vendor, and found overall they were
very supportive of us minimizing costs if we are able to do the work


First off, they are giving us 501c3 customer pricing. That's step one. There
is an est. of $45K in labor to migrate our data from Salesforce over to
their system and get everything set up, but if we identify work we can do on
our own, they are happy for us to do it, and that will reduce this cost.


That said, even if we end up spending the est. costs we break even in year
2, and start saving $ after that, and have a better system with more
capabilities and one system to manage everything, rather than 4-5.


So, I support this change and encourage the rest of the board to do so as
well. And we need to decide quickly to give the staff as much time as
possible to implement this change over.


I vote yes.




From: owasp-board-bounces at lists.owasp.org
[mailto:owasp-board-bounces at lists.owasp.org] On Behalf Of Sarah Baso
Sent: Friday, December 13, 2013 12:54 PM
To: OWASP Foundation Board List
Subject: Re: [Owasp-board] Member Nation Portal


All -


Dave, Kate, and I had a call with our rep at Member Nation today and I also
have spent a bit of time on the financials. I have updated the proposal


Here are the key points of new information

*	The cost of all the systems that the new Member Nation Portal will
be able to replace for us starting in 2014, is $35,000/year.  Note that some
of those systems/costs are based on actual registrations so I have used past
numbers and current projections to put together an estimate.  
*	This "cost" does not include the staff time/costs in managing
multiple registration systems, running ineffective reports, and other
operational overhead.  I expect that this new system will be much better for
our data management and staff time in managing (not to mention the benefits
for the community).
*	The first year costs at the point are estimates ($45,000) and we are
hoping to get that number down by handling some of our own data migration
and customization.
*	On our call this morning, we learned that Salesforce has adjusted
some of its pricing (and minimums), which will save us an additional $2600
on our annual fees (reducing them to $11,100)
*	We should be able to break even with costs after 2 years and
recognizing $26,000 in savings in year 3.


Here are some answers to the other questions in this thread:



*	Yes supports internationalization - currency is based on merchant
accounts and we will be able to accept payments in other currencies (which
will settle into whatever accounts we have set up).
*	Languages - Salesforce translates into the following languages
(built in): English, French, German, Italian, Japanese, Spanish, Swedish,
Korean, Simplified Chinese, Traditional Chinese, and Thai


Handling payments

*	Payments will be handled through our same payment processors - chase
payment tech and payflow pro. Member Nation itself is not accepting the


Protection of data 

*	Data is held by Salesforce, I don't foresee issues with this.


Because time is of the essence in making a decision on this and going
forward with the contract (we need to have a full 3 months to implement and
roll out, and need to plan for event registrations in 2014 as well as
memberships with the new membership model) - I am adding this for a vote on
Monday's board meeting.  This is included in the budget, but even if the
budget isn't finalized Monday it is critical for the operations team to have
a decision on this.






On Thu, Dec 5, 2013 at 5:50 AM, Fabio Cerullo <fcerullo at owasp.org> wrote:



I've checked the tool and indeed looks impressive. There are a few questions
that will appreciate your clarification:


- Does the platform support internationalisation? Eg. Would members in
Asia/Latin America be able to use it?


- Does it handle payments for conferences, memberships, etc? If so, is it
PCI-DSS certified to accept payments? 


- Eoin's point about escrow... would it be possible to pay in monthly
installments? This could limit our liability if they go busted.


- Regarding the protection of our data... do they have an certications such
as ISO27001/SAS70?




On Thu, Dec 5, 2013 at 9:47 AM, Eoin <eoin.keary at owasp.org> wrote:

If there is no escrow...

Lets say we spend 40K and the service is terminated / company folds etc etc
do we have any protection?

Does the system have adequate protection of our data also? Security of our
data? SLA/availability, access to our data if they company folds.

These are common questions when outsourcing services to SaaS and COTS






On 5 December 2013 05:11, Seba <seba at owasp.org> wrote:


Kate showed me this in New York, and it seems a really good fit for owasp. I
fully support this proposal. 


On 04 Dec 2013 22:00, "Sarah Baso" <sarah.baso at owasp.org> wrote:

Board members -

This came up briefly on Monday's budget call, but I wanted to provide some
additional operational details on the portal that the staff would like to
transition to in 2014.  

Details are available here: 


Additionally -  here is a short video demo put together by another
organization about the portal: http://www.youtube.com/watch?v=g7s5j-i9BUU

Info about Member Nation by Fonteva:

Operational Notes:

.         The transition to Member Nation is MUCH MORE than a new system for
membership and event registration, it is a community management platform
that will give us tools to assist with volunteer management and recognition
and a place for dynamic update of project and chapter related data so we can
gather metrics and run reports.  It will also be a one stop shop for
community members to manage all their information membership, event,
chapters, projects, volunteer and other ways they interact with OWASP.  

.         The critical points are that in order to implement as smooth a
transition as possible, we would like to have a 3 month roll out plan
(starting no later than January 1) to be completed by end of Q1 when our 2
year contract with cvent expires.  Additionally, I know there were some
points of frustration and lack of communication in the move from Regonline
to Cvent a couple year ago, so the more time we have to plan and work on the
roll out plan, the better.

.         The OWASP Staff will manage the set up of events and other
administration of the portal - and will receive training as part of our set
up costs. The portal does support various access controls and "roles" for
members of the community (i.e. chapter leader, project leader, event



There will be a one time set up cost of $45,689 and an ongoing annual portal
user fee of $13,500 - so a total of $59,189 for the first year. This
$13,5000 will significantly reduce our annual costs for other registration
and membership systems (estimated at $24856). And enable us to dramatically
decrease our fees over the next several years. 


Please let me know any additional questions you have.



Sarah Baso



Executive Director

OWASP Foundation


sarah.baso at owasp.org
+1.312.869.2779 <tel:%2B1.312.869.2779> 


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Owasp-board at lists.owasp.org

Eoin Keary
OWASP Member


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Owasp-board at lists.owasp.org



Executive Director

OWASP Foundation


sarah.baso at owasp.org

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