[Owasp-board] Member Nation Portal

Sarah Baso sarah.baso at owasp.org
Fri Dec 13 17:53:50 UTC 2013

All -

Dave, Kate, and I had a call with our rep at Member Nation today and I also
have spent a bit of time on the financials. I have updated the proposal

Here are the key points of new information

   - The cost of all the systems that the new Member Nation Portal will be
   able to replace for us starting in 2014, is $35,000/year.  Note that some
   of those systems/costs are based on actual registrations so I have used
   past numbers and current projections to put together an estimate.
   - This "cost" does not include the staff time/costs in managing multiple
   registration systems, running ineffective reports, and other operational
   overhead.  I expect that this new system will be much better for our data
   management and staff time in managing (not to mention the benefits for the
   - The first year costs at the point are estimates ($45,000) and we are
   hoping to get that number down by handling some of our own data migration
   and customization.
   - On our call this morning, we learned that Salesforce has adjusted some
   of its pricing (and minimums), which will save us an additional $2600 on
   our annual fees (reducing them to $11,100)
   - *We should be able to break even with costs after 2 years and
   recognizing $26,000 in savings in year 3.*

Here are some answers to the other questions in this thread:


   - Yes supports internationalization - currency is based on merchant
   accounts and we will be able to accept payments in other currencies (which
   will settle into whatever accounts we have set up).
   - Languages - Salesforce translates into the following languages (built
   in): English, French, German, Italian, Japanese, Spanish, Swedish, Korean,
   Simplified Chinese, Traditional Chinese, and Thai

*Handling payments*

   - Payments will be handled through our same payment processors - chase
   payment tech and payflow pro. Member Nation itself is not accepting the

*Protection of data *

   - Data is held by Salesforce, I don't foresee issues with this.

*Because time is of the essence in making a decision on this and going
forward with the contract (we need to have a full 3 months to implement and
roll out, and need to plan for event registrations in 2014 as well as
memberships with the new membership model) - I am adding this for a vote on
Monday's board meeting.  This is included in the budget, but even if the
budget isn't finalized Monday it is critical for the operations team to
have a decision on this.*


On Thu, Dec 5, 2013 at 5:50 AM, Fabio Cerullo <fcerullo at owasp.org> wrote:

> Sarah,
> I've checked the tool and indeed looks impressive. There are a few
> questions that will appreciate your clarification:
> - Does the platform support internationalisation? Eg. Would members in
> Asia/Latin America be able to use it?
> - Does it handle payments for conferences, memberships, etc? If so, is it
> PCI-DSS certified to accept payments?
> - Eoin's point about escrow... would it be possible to pay in monthly
> installments? This could limit our liability if they go busted.
> - Regarding the protection of our data... do they have an certications
> such as ISO27001/SAS70?
> Thanks,
> Fabio
> On Thu, Dec 5, 2013 at 9:47 AM, Eoin <eoin.keary at owasp.org> wrote:
>> If there is no escrow...
>> Lets say we spend 40K and the service is terminated / company folds etc
>> etc do we have any protection?
>> Does the system have adequate protection of our data also? Security of
>> our data? SLA/availability, access to our data if they company folds.
>> These are common questions when outsourcing services to SaaS and COTS
>> solutions.
>> Eoin
>> On 5 December 2013 05:11, Seba <seba at owasp.org> wrote:
>>> Hi
>>> Kate showed me this in New York, and it seems a really good fit for
>>> owasp. I fully support this proposal.
>>> Regards
>>> Seba
>>> On 04 Dec 2013 22:00, "Sarah Baso" <sarah.baso at owasp.org> wrote:
>>>>  Board members -
>>>> This came up briefly on Monday's budget call, but I wanted to provide
>>>> some additional operational details on the portal that the staff would like
>>>> to transition to in 2014.
>>>> Details are available here:
>>>> https://docs.google.com/a/owasp.org/document/d/1yDTFCdmmZN3t732sqHTOFHMhQrXgUC46YbgDhGROcXM/edit
>>>> Additionally -  here is a short video demo put together by another
>>>> organization about the portal:
>>>> http://www.youtube.com/watch?v=g7s5j-i9BUU
>>>> Info about Member Nation by Fonteva:
>>>> http://www.fonteva.com/products/membernation/
>>>> *Operational Notes:*
>>>>    - The transition to Member Nation is MUCH MORE than a new system
>>>>    for membership and event registration, it is a community management
>>>>    platform that will give us tools to assist with volunteer management and
>>>>    recognition and a place for dynamic update of project and chapter related
>>>>    data so we can gather metrics and run reports.  It will also be a one stop
>>>>    shop for community members to manage all their information membership,
>>>>    event, chapters, projects, volunteer and other ways they interact with
>>>>    OWASP.
>>>>    - The critical points are that in order to implement as smooth a
>>>>    transition as possible, we would like to have a 3 month roll out plan
>>>>    (starting no later than January 1) to be completed by end of Q1 when our 2
>>>>    year contract with cvent expires.  Additionally, I know there were some
>>>>    points of frustration and lack of communication in the move from Regonline
>>>>    to Cvent a couple year ago, so the more time we have to plan and work on
>>>>    the roll out plan, the better.
>>>>    - The OWASP Staff will manage the set up of events and other
>>>>    administration of the portal - and will receive training as part of our set
>>>>    up costs. The portal does support various access controls and "roles" for
>>>>    members of the community (i.e. chapter leader, project leader, event
>>>>    planner).
>>>> *Financial*
>>>> There will be a one time set up cost of $45,689 and an ongoing annual
>>>> portal user fee of $13,500 - so a total of $59,189 for the first year.
>>>> This $13,5000 will significantly reduce our annual costs for other
>>>> registration and membership systems (estimated at $24856). And enable
>>>> us to dramatically decrease our fees over the next several years.
>>>> Please let me know any additional questions you have.
>>>> Regards,
>>>> Sarah Baso
>>>> --
>>>> Executive Director
>>>> OWASP Foundation
>>>> sarah.baso at owasp.org
>>>> +1.312.869.2779
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>> --
>> Eoin Keary
>> OWASP Member
>> https://twitter.com/EoinKeary
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Executive Director
OWASP Foundation

sarah.baso at owasp.org
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